:root {
  --magenta: #c5197d;
  --magenta-dark: #9a1361;
  --magenta-soft: #fce6f1;
  --bg: #f7f7f9;
  --card: #ffffff;
  --border: #e6e6ec;
  --text: #1f1f29;
  --text-soft: #6b6b7a;
  --text-mute: #9a9aa8;
  --green: #1f9d55;
  --green-soft: #e3f6ec;
  --red: #d94343;
  --red-soft: #fde7e7;
  --amber: #c97c10;
  --amber-soft: #fdf1dd;
  --blue: #2563c9;
  --blue-soft: #e3edfb;
  --shadow: 0 1px 2px rgba(0,0,0,.04), 0 4px 12px rgba(0,0,0,.04);
  --radius: 12px;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  color: var(--text);
  background: var(--bg);
  font-size: 15px;
  line-height: 1.45;
  -webkit-font-smoothing: antialiased;
}
button { font-family: inherit; cursor: pointer; }
img { max-width: 100%; display: block; }

/* ============ TOPBAR ============ */
.topbar {
  background: #fff;
  border-bottom: 1px solid var(--border);
  padding: 12px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  position: sticky;
  top: 0;
  z-index: 50;
}
.brand { display: flex; align-items: center; gap: 10px; }
.brand-dot {
  width: 10px; height: 10px; border-radius: 50%;
  background: var(--magenta);
  box-shadow: 0 0 0 4px var(--magenta-soft);
}
.brand-name { font-size: 15px; color: var(--text); }
.brand-name strong { color: var(--magenta); font-weight: 600; }

.role-switch {
  display: flex;
  background: var(--bg);
  border-radius: 999px;
  padding: 3px;
  border: 1px solid var(--border);
}
.role-btn {
  border: 0;
  background: transparent;
  padding: 6px 14px;
  font-size: 13px;
  border-radius: 999px;
  color: var(--text-soft);
  font-weight: 500;
}
.role-btn.active {
  background: #fff;
  color: var(--magenta);
  box-shadow: var(--shadow);
}

/* ============ MAIN ============ */
main { max-width: 1280px; margin: 0 auto; padding: 16px; }

/* ============ PAULINHO (mobile-first) ============ */
.view-paulinho { max-width: 480px; margin: 0 auto; }

.greeting {
  padding: 6px 4px 14px;
}
.greeting h1 {
  font-size: 22px; margin: 0 0 2px; font-weight: 600;
}
.greeting p {
  margin: 0; color: var(--text-soft); font-size: 14px;
}

.tabs {
  display: flex;
  gap: 6px;
  margin-bottom: 14px;
}
.tab {
  flex: 1;
  padding: 10px;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 10px;
  font-size: 13px;
  color: var(--text-soft);
  font-weight: 500;
  text-align: center;
}
.tab .count {
  display: inline-block;
  margin-left: 6px;
  padding: 1px 7px;
  background: var(--bg);
  border-radius: 999px;
  font-size: 12px;
  color: var(--text-soft);
}
.tab.active {
  background: var(--magenta);
  border-color: var(--magenta);
  color: #fff;
}
.tab.active .count {
  background: rgba(255,255,255,.25);
  color: #fff;
}

/* Card de devolução (lista Paulinho) */
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 14px;
  margin-bottom: 10px;
  box-shadow: var(--shadow);
  display: block;
  width: 100%;
  text-align: left;
  transition: transform .08s ease;
}
.card:active { transform: scale(.99); }
.card.urgent { border-color: #f3b6b6; }

.card-row1 {
  display: flex; justify-content: space-between; align-items: center;
  margin-bottom: 8px; gap: 10px;
}
.card-name { font-weight: 600; color: var(--text); font-size: 15px; }
.deadline {
  font-size: 12px;
  padding: 3px 8px;
  border-radius: 999px;
  background: var(--blue-soft);
  color: var(--blue);
  white-space: nowrap;
  font-weight: 500;
}
.deadline.warn { background: var(--amber-soft); color: var(--amber); }
.deadline.urgent { background: var(--red-soft); color: var(--red); }
.deadline.overdue { background: var(--red); color: #fff; }

.card-product {
  color: var(--text-soft); font-size: 13px; margin-bottom: 8px;
  line-height: 1.4;
}
.card-claim {
  font-size: 12px;
  color: var(--text-mute);
  display: flex; align-items: flex-start; gap: 6px;
}
.card-claim::before {
  content: "💬"; font-size: 12px;
}

.card-status-badge {
  display: inline-block;
  margin-top: 8px;
  padding: 3px 9px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 500;
}
.s-pendente { background: var(--blue-soft); color: var(--blue); }
.s-aguardando { background: var(--amber-soft); color: var(--amber); }
.s-fechado { background: var(--green-soft); color: var(--green); }
.s-problema { background: var(--red-soft); color: var(--red); }

.empty {
  text-align: center;
  padding: 50px 20px;
  color: var(--text-mute);
  font-size: 14px;
}
.empty .ic { font-size: 38px; margin-bottom: 10px; opacity: .6; }

/* ============ MODAL (verificação Paulinho) ============ */
.modal {
  position: fixed; inset: 0;
  background: rgba(20,20,30,.5);
  display: flex; align-items: flex-end;
  z-index: 100;
  animation: fade .15s ease;
}
.modal[hidden] { display: none; }
.toast[hidden] { display: none; }
.modal-card {
  background: #fff;
  width: 100%;
  max-height: 92vh;
  overflow-y: auto;
  border-radius: 16px 16px 0 0;
  padding: 18px;
  animation: slideUp .2s ease;
}
@media (min-width: 720px) {
  .modal { align-items: center; justify-content: center; padding: 20px; }
  .modal-card { max-width: 640px; border-radius: 16px; max-height: 88vh; }
}
@keyframes fade { from { opacity: 0; } to { opacity: 1; } }
@keyframes slideUp { from { transform: translateY(20px); } to { transform: translateY(0); } }

.modal-head {
  display: flex; justify-content: space-between; align-items: flex-start;
  margin-bottom: 14px;
}
.modal-head h2 { margin: 0; font-size: 18px; font-weight: 600; }
.modal-head .sub { color: var(--text-soft); font-size: 13px; margin-top: 2px; }
.btn-close {
  background: var(--bg);
  border: 0;
  width: 32px; height: 32px;
  border-radius: 50%;
  font-size: 18px;
  color: var(--text-soft);
}

.detail-block {
  background: var(--bg);
  border-radius: 10px;
  padding: 12px;
  margin-bottom: 14px;
  font-size: 13px;
}
.detail-block .lbl {
  font-size: 11px;
  text-transform: uppercase;
  color: var(--text-mute);
  letter-spacing: .5px;
  margin-bottom: 4px;
  font-weight: 500;
}
.detail-block .val { color: var(--text); }

/* Form de verificação */
.form-section { margin-bottom: 18px; }
.form-section .label {
  font-size: 13px; font-weight: 600;
  margin-bottom: 8px; color: var(--text);
}

.choice-group { display: grid; gap: 8px; }
.choice {
  border: 1px solid var(--border);
  background: #fff;
  border-radius: 10px;
  padding: 12px;
  text-align: left;
  font-size: 14px;
  color: var(--text);
  display: flex; align-items: center; gap: 10px;
}
.choice .ic { font-size: 18px; }
.choice.selected {
  border-color: var(--magenta);
  background: var(--magenta-soft);
  color: var(--magenta-dark);
  font-weight: 500;
}
.choice.green.selected {
  border-color: var(--green);
  background: var(--green-soft);
  color: var(--green);
}

.submotive-list {
  display: grid; gap: 6px;
  margin-top: 8px;
  padding-left: 4px;
}
.submotive-list .choice { padding: 10px; font-size: 13px; }

/* Upload de mídia */
.media-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
  margin-bottom: 8px;
}
.media-tile {
  aspect-ratio: 1;
  border: 2px dashed var(--border);
  border-radius: 10px;
  display: flex; align-items: center; justify-content: center;
  background: var(--bg);
  color: var(--text-mute);
  font-size: 22px;
  position: relative;
  overflow: hidden;
}
.media-tile.has-photo {
  border-style: solid;
  border-color: var(--border);
  background: #000;
}
.media-tile img { width: 100%; height: 100%; object-fit: cover; }
.media-tile .video-badge {
  position: absolute; bottom: 4px; right: 4px;
  background: rgba(0,0,0,.7); color: #fff;
  font-size: 10px; padding: 1px 6px; border-radius: 4px;
}
.media-tile.add { cursor: pointer; }
.media-tile.add:active { background: #ececf2; }
.media-hint {
  font-size: 11px; color: var(--text-mute);
}
.media-warn {
  background: var(--amber-soft);
  color: var(--amber);
  padding: 8px 10px;
  border-radius: 8px;
  font-size: 12px;
  margin-top: 8px;
  display: flex; gap: 6px; align-items: flex-start;
}

/* Botões */
.btn {
  width: 100%;
  padding: 13px;
  border: 0;
  border-radius: 10px;
  font-size: 15px;
  font-weight: 600;
  background: var(--magenta);
  color: #fff;
  margin-top: 8px;
}
.btn:disabled { opacity: .5; }
.btn.secondary {
  background: #fff;
  color: var(--text);
  border: 1px solid var(--border);
}

/* ============ ERICA (desktop) ============ */
.view-erica { display: grid; grid-template-columns: 1fr; gap: 16px; }
@media (min-width: 980px) {
  .view-erica { grid-template-columns: 280px 1fr; }
}

.side-nav {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 14px;
  height: fit-content;
}
.side-nav .nav-item {
  display: flex; justify-content: space-between; align-items: center;
  padding: 10px 12px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 14px;
  color: var(--text);
  margin-bottom: 2px;
  border: 0; background: transparent; width: 100%; text-align: left;
}
.side-nav .nav-item:hover { background: var(--bg); }
.side-nav .nav-item.active {
  background: var(--magenta-soft);
  color: var(--magenta-dark);
  font-weight: 500;
}
.side-nav .nav-item .badge {
  background: var(--bg);
  color: var(--text-soft);
  padding: 1px 8px; border-radius: 999px; font-size: 12px;
}
.side-nav .nav-item.active .badge {
  background: var(--magenta);
  color: #fff;
}
.side-nav .nav-section {
  font-size: 11px; text-transform: uppercase; letter-spacing: .5px;
  color: var(--text-mute); padding: 14px 12px 6px;
  font-weight: 600;
}

.content {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  min-height: 500px;
}
.content h1 {
  font-size: 22px; margin: 0 0 4px; font-weight: 600;
}
.content .subtitle {
  color: var(--text-soft); font-size: 14px; margin-bottom: 20px;
}

/* Métricas topo */
.metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 12px;
  margin-bottom: 22px;
}
.metric {
  background: var(--bg);
  border-radius: 10px;
  padding: 14px;
}
.metric .v { font-size: 24px; font-weight: 600; color: var(--text); }
.metric .l { font-size: 12px; color: var(--text-soft); margin-top: 2px; }
.metric.urgent .v { color: var(--red); }

/* Tabela */
.table-wrap {
  overflow-x: auto;
  border: 1px solid var(--border);
  border-radius: 10px;
}
table.list {
  width: 100%; border-collapse: collapse; font-size: 14px;
}
table.list th, table.list td {
  padding: 11px 14px;
  text-align: left;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
}
table.list thead th {
  font-size: 11px;
  text-transform: uppercase;
  color: var(--text-mute);
  letter-spacing: .5px;
  background: var(--bg);
  font-weight: 600;
}
table.list tbody tr { cursor: pointer; }
table.list tbody tr:hover { background: var(--bg); }
table.list tbody tr:last-child td { border-bottom: 0; }
.cell-product {
  color: var(--text-soft); font-size: 13px; max-width: 320px;
}

/* Detalhe Erica */
.detail-grid {
  display: grid; grid-template-columns: 1fr 1fr; gap: 14px;
  margin-bottom: 18px;
}
@media (max-width: 720px) { .detail-grid { grid-template-columns: 1fr; } }

.compare-box {
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 14px;
}
.compare-box.cliente { background: var(--blue-soft); border-color: #cfe0f7; }
.compare-box.paulinho { background: var(--magenta-soft); border-color: #f4cee2; }
.compare-box .ttl {
  font-size: 11px; text-transform: uppercase;
  letter-spacing: .5px; color: var(--text-soft);
  margin-bottom: 6px; font-weight: 600;
}
.compare-box .ct { font-size: 14px; color: var(--text); }

.gallery {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(120px, 1fr));
  gap: 8px; margin: 8px 0 18px;
}
.gallery .ph {
  aspect-ratio: 1;
  border-radius: 8px;
  background: var(--bg) center/cover;
  border: 1px solid var(--border);
  position: relative;
}

/* Relatórios */
.report-grid {
  display: grid; gap: 16px;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
}
.report-card {
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 16px;
}
.report-card h3 { margin: 0 0 12px; font-size: 14px; font-weight: 600; }
.bar-row {
  display: grid; grid-template-columns: 130px 1fr 40px;
  align-items: center; gap: 10px; margin-bottom: 8px; font-size: 13px;
}
.bar-row .lbl { color: var(--text-soft); font-size: 12px; }
.bar-row .bar {
  height: 8px; background: var(--bg); border-radius: 4px; overflow: hidden;
}
.bar-row .bar > span {
  display: block; height: 100%; background: var(--magenta);
  border-radius: 4px;
}
.bar-row .v { text-align: right; color: var(--text); font-weight: 500; }

/* Toast */
.toast {
  position: fixed;
  bottom: 24px;
  left: 50%;
  transform: translateX(-50%);
  background: #1f1f29;
  color: #fff;
  padding: 12px 18px;
  border-radius: 999px;
  font-size: 14px;
  z-index: 200;
  box-shadow: 0 6px 20px rgba(0,0,0,.25);
  animation: toastIn .2s ease;
}
@keyframes toastIn { from { opacity: 0; transform: translate(-50%, 10px); } }

/* Mobile-only / desktop-only helpers */
@media (max-width: 720px) {
  .topbar { padding: 10px 14px; }
  .role-btn { padding: 6px 12px; font-size: 12px; }
  .content { padding: 14px; }
  main { padding: 12px; }
  .metric .v { font-size: 20px; }
}